Choosing a Moving Company: What You Need to Know
No matter how organized you are, moving is a complicated process. One of the best ways to reduce stress and ensure a smooth move is by hiring a moving company. But with all the available options, how do you know which movers to work with?
Choosing reliable, reputable, and trustworthy residential movers is vital. Read on to learn how to select a moving company that'll help shoulder the heavy burden of moving.
Reputable Referrals and Reviews
When searching for movers, you'll want to compare a few different options. Creating a spreadsheet can help you keep all the details in one place and make it easy to weigh the pros and cons.
Word of mouth and personal recommendations are great places to start your search. If you have friends, family, or co-workers who've recently moved, ask them about their experience. If it was positive, get a referral. (Of course, if they had a negative experience, make a note on your spreadsheet.)
What if you can't collect any personal recommendations? Take your search online. Customer reviews on sites like Yelp and Google can be helpful.
Once you've collected a few potentials, take a deeper dive and ensure the movers are properly registered and insured. Again, your state's Attorney General and consumer affairs websites are good places to check.
Are you moving to a different state? Visit the Federal Motor Carrier Safety Administration's website and use their mover search tool to check out interstate movers.
Compare Estimates
Once you've narrowed down your list of reputable movers, it's time to gather estimates. As a general rule, try to compare at least three quotes.
While you can get online quotes, the most accurate estimates come with an in-person visit. That way, movers can walk through your home and see exactly what they'll be dealing with.
When comparing estimates, consider that cheaper doesn't always mean better. Ask about hidden costs; a reputable company will be upfront and transparent with their pricing.
Warning Signs
Unfortunately, not all movers have high standards. Avoid problems by watching for red flags, such as:
-
Estimates that seem extremely low
-
Movers that show up late to (or refuse) a walk-through or virtual survey
-
Companies that change names frequently
-
Companies that don't have their own truck
-
Requesting a large deposit (more than 20 percent) upfront
-
Insist on being paid with cash only
Written Confirmation
Once you've decided on a mover, get all the details in writing. A contract should include specifics like price estimates, payment due dates, and an explanation of overages and additional fees.
A contract should also include insurance coverage information and pick-up and delivery dates. An inventory list may also be part of the contract.
Dealing with Problems
What should you do if you run into an issue with a mover? Though regulations and guidelines may vary, in many cases, you must file complaints or insurance claims within nine months of the move.
You shouldn't wait too long to inspect your belongings and check for damage. If you do find damage, take pictures and document any problems.
Movers You Can TrustMoving is a complicated process. Choosing a reputable, reliable moving company can help reduce stress. Contact us for a free estimate and moving help. We have moving professionals to assist with all your moving and storage needs.